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Patient Center

Patient Admissions

Patient admissions are as follows, by appointment only.  Please call for available times, or use the online appointment request button on the right: online appointment requests are not guaranteed times, and may receive response the next business day.

  • Vaccinations - Appointments are available Monday through Saturday.

  • Examinations - Appointments are available Monday through Friday. Follow up appointment scheduling will be determined by the Doctor and the needs of your pet.

  • Surgery - Surgery appointments are scheduled Monday through Friday, and will require you to contact the office directly. Patients are admitted between 7:30 - 8:00 a.m. and in most cases will go home in the afternoon. Your pet is welcome to check in the day before and stay the night before surgery, if more convenient to you.  The staff member assisting you with scheduling will have additional instructions for your pet pertaining to feeding before surgery.

Payment Options

Charges are based on time, expertise involved, and the extent of supplies and services provided. Pet Haven Veterinary Clinic has long been a leader in fair, equitable, competitive pricing. Estimates are gladly provided for any service before an animal is treated. If unforseen services are needed, you will be notified before they are performed.

All elective surgery fees include pre-anesthetic blood testing, general anesthesia, surgery, postoperative nursing care and pain management.

Payment in full is required at the time of service and may be made by: Cash, Visa, MasterCard, Discover, and American Express.  We can now accept payment using Apple Pay and Samsung Pay!

We also accept Care Credit, which allows clients another method to afford their medical services in payments: unlike regular credit cards, interest is deferred for 6 months for transactions over $199. Care Credit is a medical credit card, and therefore requires credit approval; it can also be used at participating human service providers. You can learn more at CareCredit.com

Please note: we are bound to Care Credit's terms of service.  We can only perform transactions in the clinic with the listed account holder or a verified authorized user present with 2 forms of photo identification.  Care Credit users are not permitted to send their card with a friend/relative or pay by phone.  However, you can use the link below to send payment to us using your Care Credit account.

Heartworm and Flea Preventatives

In our area, we have many serious parasites that can wreck havoc on our pets.  While some of these parasites are definitely a nuisance and may cause various illnesses, others can be carriers of disease or even be fatal. The most common are:

  • Fleas (dermatitis, anemia, carriers of blood-borne pathogens, transmit tapeworms)

  • Heartworms (congestive heart failure, pulmonary embolisms, often fatal without treatment)

  • Ticks (dermatitis, transmit Lyme disease and other blood-borne pathogens, anemia, tick paralysis)

  • Intestinal parasites: hookworms, roundworms, whipworms and tapeworms (intestinal inflammation, chronic diarrhea, weight loss, stunted growth, anemia, and dehydration)

  • Earmites (ear infections and self trauma from scratching, aural hematoma)

  • Scabies (intense itching, dermatitis and secondary skin infections)

Our goal is to provide the most effective and safest parasite medications available.

Dogs and Fleas

A  prescription product named Nexgard has become our treatment of choice for fleas and ticks for dogs. Nexgard is a tasty beef chew that dogs love that starts killing fleas and ticks within 2 hours of ingestion and is effective for a full month. Unlike a topical, you don't need to worry about the medication being washed or rubbed off before it's absorbed and no messy residue on the fur! 

We recommend Effitix Plus for dogs if you are looking for a non prescription topical flea and tick preventative.  It is a waterproof, monthly topical medication that kills all stages of fleas, as well as ticks, mosquitoes, biting flies and lice.  It is an affordable way to prevent flea and tick infestations on your dog.

Cats and Fleas

For cats, we use a prescription product called REVOLUTION to prevent fleas, intestinal parasites, earmites, scabies and heartworms. This medication is a once a month topical that provides the most comprehensive protection for both indoor and outdoor cats. For more information, go to www.revolutionpet.com We recommend Feline Effipro Plus as our non prescription product for preventing fleas on cats. It is a waterproof, monthly topical medication that kills all stages of fleas, as well as ticks, mosquitos, and chewing lice.

Dogs and Heartworms

Beginning January 1, 2019 we will require a negative heartworm test within the preceding 12 months in order to dispense or authorize the dispensation of heartworm preventative for all dogs. 

Heartworm prevention has become more complicated due to the development of some heartworms that are resistant to the preventatives, and the now year-round prevalence of mosquitoes. As recommended by the American Veterinary Medical Association and the American Heartworm society, yearly testing is the only way to be sure your pet is not infected, even if he/she is on a preventative.

We recommend Sentinel Spectrum as the heartworm preventative of choice for dogs. It provides the most comprehensive parasite control on the market: preventing heartworms, hookworms, whipworms, roundworms, and also tapeworms each month. It also contains a medication that prevents fleas from laying eggs in order to help control flea infestations. Dogs love the beef & bacon chew! Learn more at www.sentinelpet.com 

TRIFEXIS is a convenient monthly heartworm preventative for dogs. It combines the trusted ingredient of Milbemycin and Spinosad to prevent heartworms, hookworms, roundworms, whipworms, and kill fleas all in a single convenient monthly tablet. Learn more at www.trifexis.com 

In addition, we are excited to launch ProHeart-6 injectable heartworm preventative starting June 1, 2018. Each injection protects your dog for 6 months from heartworms and hookworms: perfect for dogs who fight taking an oral preventative each month, as well as for clients who struggle to remember to give those monthly preventatives on time every month.